Delivery Policy for Licensepromo.com

Company information: Cold Secrets B.V.
Butter 35 04
8243 KE Lelystad
The Netherlands
Email: info@licensepromo.com
Telephone: 085 130 1265
Netherlands VAT identification number: NL 860796693B01
Chamber of Commerce: 76817466

Delivery of Licenses:

At licensepromo.com we do our utmost to deliver your licenses as quickly as possible. We guarantee that all licenses will be delivered within 1 hour of receipt of payment. In most cases you will receive your license immediately, especially if you choose one of the following payment methods:

• iDEAL
• Bancontact
• Credit card

With these payment methods, the payment is processed almost immediately, so we can deliver your license within a few minutes.

Bank transfer:

If you choose to pay by bank transfer, please note that the transaction may take longer. Delivery of your license will take place once payment has been received by us, which may take several working days depending on your bank.

Contact information:

Do you have any questions or complaints? Please feel free to contact us. You can contact us via:

• E-mail: info@licensepromo.com
• Live chat: For even faster support, you can use our live chat on the website.
• Telephone: 085 130 1265

We are ready to help you and aim to resolve any issues as quickly as possible.

Summary:

• Delivery time: Within 1 hour after payment, directly with iDEAL, Bancontact or credit card.
• Bank transfer: Delivery upon receipt of payment, depending on your bank’s processing time.
• Contact: Email, live chat and phone.

We thank you for your trust in licensepromo.com and look forward to serving you.